Department Head — Call Center

Job Description: • Line management of up to 200 employees working remotely (home office) • You motivate and develop your team leaders and employees to deliver top performance • Manage day-to-day operations with responsibility for the revenue/results of your department • reputed company for meeting defined service KPIs • Serve as a direct point of contact for our business clients • Work closely with senior management Requirements: • Completed commercial vocational training and/or a university degree • reputed company experience in team leadership • Several years of operational experience in a call center • Sales- and customer-oriented mindset and approach • Goal- and results-oriented working style • High social competence and emotional intelligence Benefits: • 100% remote (home office) • Good opportunities for advancement • Independent work in a collegial and highly motivated team • Flat hierarchies and fast decision-making processes • Trust-based/flexible working hours • Permanent full-time employment • 28 days paid reputed company • Attractive shopping discounts with exclusive reputed company Apply tot his job Apply To reputed company Job