Health Information Specialist I

Job Description:

• Process release-of-information requests and medical record requests accurately and efficiently
• Safeguard patient privacy and ensure compliance with HIPAA, company policies, facility policies, and authorizations
• Take calls from patients, insurance companies, and attorneys regarding medical record status
• Document information across multiple platforms using two computer monitors
• Receive and process patient health information requests
• Maintain confidentiality and security of privileged information
• Maintain working knowledge of company and facility software
• Report work, site difficulties, and fluctuating volumes to the manager
• Manage patient health records and ensure records are accurate, complete, and assembled in standard order
• Prepare new patient charts using paper sources and electronic health records
• Create digital images of paperwork for electronic medical records
• Retrieve and appropriately transmit patient records to internal and external requesters
• Answer inbound and outbound calls
• Assist with patient walk-ins and administrative duties such as faxes, mail, and data entry
• Meet site productivity expectations and schedule pickups as needed
• Perform other assigned duties

Requirements:

• High School Diploma or GED
• Ability to commute between locations as needed
• Ability to work overtime during peak seasons when required
• Basic computer proficiency
• Proficiency with phones, fax machine, printers, and other general office equipment
• Professional verbal and written communication skills in English
• Strong data entry skills
• Detail and quality oriented regarding accurate and compliant medical records
• Ability to work with minimum supervision and respond to changing priorities
• Ability to organize and manage multiple tasks
• Ability to work in a fast-paced environment
• Proficient in Microsoft Office, including Word and Excel
• No employment sponsorship available

Benefits:

• Comprehensive onsite/virtual training program followed by job shadowing with an assigned mentor
• Company equipment provided, including computer, monitor, and virtual phone
• PTO
• Health insurance
• Vision insurance
• Dental insurance
• 401k Savings Plan
• Tuition Assistance
• Potential post-offer health screenings and vaccinations