[Remote] Named Account Executive, Enterprise Non-Profit (Mid Atlantic/Chicago)
Note: The job is a remote job and is open to candidates in USA. Salesforce is an AI CRM company that helps organizations drive customer success through technology and innovation. The Named Account Executive will manage strategic enterprise nonprofit accounts, build executive relationships, align Salesforce solutions with customer objectives, and drive account growth and digital transformation. The role also coordinates internal resources, develops account strategies, and delivers an exceptional customer experience.
Responsibilities
- Develop an in-depth understanding of Salesforce products and solutions
- Act as the primary point of contact, ensuring that client inquiries and concerns are addressed promptly
- Stay informed about industry trends and competitive offerings
- Develop key customer stakeholder relationships and drive customer satisfaction
- Understand the challenges our customers are working to solve for and develop a strong pojnt of view as to how we can partner to help
- Develop and drive the overall long-term strategy for the account, aligned to customer business objectives
- Coordinate internal Salesforce resources to meet customer business needs
- Perform account planning at assigned accounts, coordinating with Prime and Cloud sales resources to ensure strategic alignment
- Share Salesforce value proposition for existing and/or new customers
- Keep clients informed about new product features, updates, and enhancements relevant to their needs
- Identify and drive growth opportunities within existing accounts and work towards expanding Salesforce services
- Address and resolve client issues in a timely and efficient manner
- Utilize data analysis to pinpoint areas for improvement and make data-driven recommendations
Skills
- Minimum of 7-10 years of full cycle SaaS closing experience
- Outstanding communication and interpersonal skills
- Strong problem-solving and negotiation abilities
- You've built global engagement across multiple lines of business and broadened product support within an organization
- You have experience (and should enjoy!) collaborating with internal team members like Solutions Engineers and Customer Success Managers, Product Managers, and Co-Prime teammates
- Financial Acumen
- Solid career longevity and track record of success
- Understands what an account plan/mutual close plan is and how it le to success
- Solid business acumen around forecasting and customer management
- Self-motivated with a commitment to achieving and exceeding sales targets
Benefits
- Certain roles may be eligible for incentive compensation, equity, and benefits.
- Time off programs
- Medical
- Dental
- Vision
- Mental health support
- Paid parental leave
- Life and disability insurance
- 401(k)
- An employee stock purchasing program
Company Overview
Company H1B Sponsorship