Telecaller Jobs in Riya Enterprises - Work from Home

Job Requirements Job Title: Telecaller Jobs in Riya Enterprises - Work from Home

Company Name: Riya Enterprises

Location: Work From Home

Salary: ₹24,500 - ₹28,500 per month

Qualification: All Education Levels

Experience: Freshers in Customer Support / TeleCaller

Job Description Are you looking to start a career in customer support from the comfort of your home? Riya Enterprises is hiring enthusiastic freshers for the role of Telecaller. At Riya Enterprises, a leading name in the Loan/Credit Card industry, you'll have the opportunity to engage with potential clients, manage inquiries, and help them understand our financial products.

As a Telecaller at Riya Enterprises, you will play a crucial role in connecting with potential customers and ensuring they receive the best possible service. This position offers a great starting point for those interested in a career in customer support and telecalling.

Responsibilities

• Make outbound calls to potential clients, offering detailed information about Riya Enterprises' loan and credit card products.
• Handle inbound customer inquiries, providing accurate information about Riya Enterprises' services and products.
• Follow up on le diligently to convert them into customers, contributing to the growth of Riya Enterprises.
• Maintain and update customer records to ensure accurate and timely information.
• Resolve customer issues and queries professionally, adhering to Riya Enterprises' standards and guidelines.
• Meet or exceed daily and monthly call targets, lead generation, and conversion goals.
• Provide feedback and insights on customer interactions to help improve service quality.
• Participate in training sessions to enhance skills and product knowledge at Riya Enterprises.
• Ensure compliance with all company policies and industry regulations.
• Collaborate with the team to develop strategies for better customer engagement.

Requirements

• Freshers are welcome to apply for the Telecaller role at Riya Enterprises, with no prior experience required.
• Excellent communication skills in English and/or Hindi to effectively interact with customers.
• Basic computer skills and familiarity with MS Office applications.
• Ability to work independently and manage time efficiently from a home office setting.
• Strong interpersonal skills and a positive attitude toward customer interactions.
• Attention to detail and ability to handle customer information with confidentiality.
• Proactive problem-solving skills and eagerness to learn.
• Reliability and dedication to meeting targets and deadlines.

Benefits

• Competitive salary of ₹24,500 - ₹28,500 per month at Riya Enterprises.
• Work from home flexibility, allowing you to balance work and personal life.
• Comprehensive training and ongoing support to ensure your success in the role.
• Career growth opportunities within Riya Enterprises, fostering long-term professional development.

Apply now and become a part of Riya Enterprises. This is your chance to start a rewarding career in customer support and Telecalling!